Refund policy

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food).

Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

You can always contact us for any return question at info@shopchio.com.

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.